Field Tech III

Job Title: Field Technician III

FULL-TIME/PART-TIME: Full-Time 

Location: Jasper, GA - Utilities, Inc. of GA 

Job Summary:
Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

Essential Functions:

• Performs manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintains and tests water meters; performs new meter installation.
• Conducts a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Installs, repairs and replaces underground water and wastewater mains and service laterals, using basic pluming tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspects area for cross connection violations and other unsafe conditions.
• Maintains accurate and up-to-date records.
• Documents customer interaction and Field Activities in CC&B.
• Acts as liaison between the customers and customer service personnel for problem/complaint resolution.
• Responds to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provides on-site customer communication.
• Assists with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.

Additional Responsibilities:

• May assist AM with overseeing the daily tasks of other field technicians.
• May assist with repairs of water/wastewater treatment plant equipment.
• May walk 5 - 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determines consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspects meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.
• Indicates irregularities on forms for necessary action by servicing department.
• Turns off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assists with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assists with the installation and disconnection of water meters and sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Performs other related duties as assigned.

Computer Skills:
Required: MS Word, Excel; ability to learn internal software programs
Preferred: Outlook

Additional Skills:

• Ability to work independently in the absence of supervision.
• Ability to mentor, evaluate and guide staff to increase skill level, morale and efficiency.
• Ability to motivate others in pursuit of Company goals.
• Demonstrates initiative to take on new tasks.
• Possesses strong electrical and mechanical maintenance skills in the area of water and wastewater maintenance and repair, including working knowledge of collection and distribution systems, pumps, motors, controls and piping.
• Ability to establish and maintain effective working relationships with the general public, co-workers, vendors and regulatory agencies.
• Ability to read a variety of water meters.
• Ability to apply the methods, techniques, tools, equipment and materials used in the repair, installation and testing of water and flow meters.
• Ability to understand tariffs as they apply to assigned duties.
• Ability to read maps, electrical schematics, blueprints, etc.
• Ability to follow verbal and written instructions.
• Ability to read and transfer digits accurately.

Education: Required: HS diploma or GED

Certifications/Licenses:
Required: Must maintain a valid driver's license.
Preferred: Distribution and/or Collections certification as required by State regulatory laws, or the ability to attain certification within 12 months of hire.
*May be in the process of obtaining dual certifications or first-level operating license.

Experience:
A minimum of three years water meter reading experience preferred, in addition to previous mechanical or maintenance experience; in-depth, working knowledge of water meters, care and operation of a variety of tools and equipment used in maintaining water/wastewater systems, and safe work practices. Knowledge of cross connection regulations and ability to report violations and other unsafe conditions.

Click on the link below to APPLY!

https://www.appone.com/MainInfoReq.asp?R_ID=1845187